Warranty & Faulty ItemsUpdated 3 months ago
All Spacetek products are backed by a 12-month warranty covering defects in materials and workmanship.
If you believe your item is faulty:
- Contact us with your order details and a description of the issue
- Photos or videos will help us assess your claim faster
If confirmed, we’ll work with you on an appropriate resolution, which may include:
- Replacement
- Repair
- Refund (where applicable)
Please note warranty does not cover:
- Incorrect installation
- Modifications
- Misuse or damage
We’re here to help - just reach out and we’ll guide you through it.